Joomla! Extensions

Can’t edit backend users? Installed AdminTools? Try this.

If you have installed AdminTools recently, it’s possible that you run into an error when editing users. When you want to edit a user with back-end permissions – like a Super Administrator, Administrator… – you can’t edit their properties. Instead, you are greeted by the error below:

Image

How does AdminTools come into play? You’ve probably activated a feature of the Web Application Firewall,  by saving the default settings – which come highly recommended. The fact that you can’t log in now, isn’t a bug – it’s a security feature!

If you want to disable this feature temporarely to make changes to a “back-end” user, you can follow the next steps.

How to disable it

  1. Go to Components > AdminTools
  2. Open the Web Application Firewall” under Security
  3. In the WAF screen, click “WAF Configuration”.
  4. You are now presented a series of options. Look for the option in the screenshot below:
Set "Disable Editing backend users properties" to yes.

Set the option to “Yes”

If you set “Disable editing back-end users properties” to “No” and save the configuration, you’ll be able to make those changes again.

We highly recommend to undo this change later.

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